Refund Policy

Refund Policy for Corduroy Depot

Thank you for shopping at Corduroy Depot.

We value your trust and aim to provide you with a seamless shopping experience. However, we understand that there may be occasions where you need to return a product.

Our return policy is designed keeping your best interests in mind.

 

Return & Refund Policy

  1. Return Window: You can return an item for a refund within 30 days of receiving it. Please ensure that the item is in its original condition and packaging.

  2. Return Shipping: All returns will be at the buyer's expense. You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

  3. Refunds: Once we receive your returned item, our team will inspect it and process your refund. The money will be refunded to the original payment method you've used during the purchase. For credit card payments, it may take 5 to 10 business days for a refund to show up on your credit card statement.

  • All returns are subject to a 30% restocking fee, which will be deducted from the total refund amount.
  • Customers are responsible for the cost of shipping the item.

  1. Damaged or Incorrect Items: If the item you received is damaged or different from what you ordered, please contact us immediately at Info@BuyCorduroyCouches.com. 

  2. Non-Returnable Items: Please note that certain items may not be returnable due to their nature. This will be clearly mentioned on the product page.

  3. Initiating a Return: To start a return, please contact our customer service team at Info@BuyCorduroyCouches.com. Provide your order number, details of the item, and the reason for the return.Our team will guide you through the process. 

 

We reserve the right to deny returns that do not meet the criteria outlined in this policy.

 

Questions?

If you have any questions concerning our return policy or need assistance with a return, please contact us at Info@BuyCorduroyCouches.com.